Professional
Mac Consulting
Data Transfer
File Conversion
Hardware
Replacement
Find out what we've been doing in the Low End Mac Services blog.
Page updated with new rates and discounts on Sept. 14, 2009.
Fees
- Consulting, file transfer/conversion/recovery, troubleshooting: $100 per hour, 1 hour minimum, billed in quarter-hour increments.
- Phone or email support: $100 per hour, billed in quarter-hour increments, $50 minimum. We may reduce that by half when a very brief answer is needed.
- Rush service: please contact us.
- Payment is expected at time of service. To encourage prompt payment, we offer the following discounts.
Discounts
- 20% discount if paid immediately
- 10% discount if paid within 10 days
Additional Charges
- Travel/pickup and delivery: 55¢ per mile ($5.00 minimum) when we do it plus travel time. $3.00 pickup fee and $2.00 per mile to have The Green Chauffeur do it.
- 6% sales tax on merchandise for Michigan residents.
- $10 service fee for any account that goes to collections. Any account that is over 30 days past due may go to collections, and this may impact your credit rating.
Service Area
Low End Mac is headquartered in Grand Rapids, Michigan. If we can't come to pick up things, we offer local pickup and delivery by The Green Chauffeur LLC, an environmentally conscious business that uses hybrid vehicles exclusively. On site services may be available, but most work is done in house.
We offer services to clients anywhere shipping is available, whether via the US Postal Service, UPS, or FedEx. Shipping charges are passed on with no markup, although there is a packing fee for shipping hardware (hard drives, computers, etc.) We accept payment via PayPal.
About Dan Knight
Dan Knight has been publishing Low End Mac since 1997, worked as a Mac IT guy from 1992 to 2001, sold computers at ComputerLand of Grand Rapids (MI) from 1988 to 1992 and at Heath/Zenith Electronics in Virginia Beach (VA) in 1987 and 1988. He first used a Macintosh in 1986, when he designed a booklet using PageMaker 1.0 on a Mac Plus. He has been a Mac user for nearly as long as there have been Macs, and he lives the "low end" Mac life, using a Power Mac G4 as his primary computer.
Dan's collection of Mac ranges from 512 KB models through a 2004 eMac with a host of desktop machines, several PowerBooks, and a few iMacs among them.
He has done it all - well, almost. Running AppleShare file servers, troubleshooting hardware, OS and software updates, moving a network from AppleShare to ethernet, working with WiFi, backup management, migrating users from older Macs to newer ones, running Mac-based Web and mail servers, and much more. That's the expertise he brings to Low End Mac Services.
Contact Information
Email LEM Services
Address: 215 Ivanhoe Ave NE, Grand Rapids, MI 49546 - by appointment
only
Phone: 616-970-0250
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