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My trusty PowerBook had its very first hardware failure yesterday.
I must admit that I'm surprised and disappointed by this event. This
PowerBook is only a little over two-and-a-half years old.
Granted, I've used and abused the thing no end. Countless
productive hours a day (and we're not talking emailing and surfing,
friends). Rarely shutting it down. Hauling it to trade shows and
halfway across the country.
This little PowerBook has been the epitome of reliable. Not even a
dead pixel (fingers crossed).
You'd think that I would appreciate all the mileage I've gotten
out of this thing. It's been a real workhorse, after all. To be
honest, I'm the same way with my cars. If my car needs a major repair
(i.e., over $300) before the odometer ticks past 200,000 kilometers
(about 125,000 miles), I get annoyed. I'm still breaking it in at
200,000k, for crying out loud.
Reliability is something I'm willing to pay for, which is why I
switched to the Mac long ago. In fact, I made the switch when it
really was more expensive to buy a Mac rather than just mildly more
expensive, like it is now. It was a fairly big commitment,
considering how much I had invested in Wintel.
As a testament to its longevity, my first Mac is still with me. I
don't use it for anything, but I can still fire it up and surf the
Web and check email if I need to.
It would be too much to ask a portable computer to match the
record of my desktop. It's obviously more fragile and gets knocked
about quite a bit more. But still, a hardware failure at this early
stage can hardly be an indicator of good things to come.
To cap it, my dear wife listened for about two seconds to my tale
of woe before flat our refusing to entertain the thought of a new G5
desktop. I mean, seriously, the machine that's my bread and butter is
on death's door, and there's no replacement team in sight.
I'm starting to feel like the French national soccer team - aging
stars that just can't keep up with the young bucks.
I'm in a quandary. Should I replace the current machine (wife's
objections notwithstanding) or bite the bullet and get it repaired?
No extended AppleCare for me, so I'd be on the hook for the full
repair cost. (AppleCare is a wise investment but the money wasn't
flowing like a fountain when I laid out a significant amount of
savings to purchase my current machine.) Decisions, decisions.
What exactly happened to my machine? The tab key broke off. I
mean, c'mon, if a guy can't trust a keyboard day in and day out
(while command-tabbing about a million times a day), what can he
trust? It's all about reliability folks.
Now about that new G5....
This column will be my last biweekly one for Low End Mac. It's
been an exciting four years in the Mac world, and I'm anxiously
looking forward to many more. I'd like to thank all the loyal Low End
Mac and Mac Scope readers. It's been grand trading emails (and
barbs). I'd also like to thank the publisher of Low End Mac, Dan
Knight, for giving me the chance to write for his great site.
Stephen Van
Esch is the founder and president of
the
E-learning Foundry, an online training
resource for Mac users. Steve loves the Mac and is doubly bilingual,
since he's also fluent in Windows and French.
Recently on Mac Scope
Recent Content on Low End Mac
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- Wouldn't life be great with an iSlate?, John Hatchett, Recycled Computing, 07.04.
PDAs and smartphones are too small for some tasks, full-fledged Tablet PCs are overkill, and ebook readers are too limited. Apple has the tech to own this niche.
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Before Apple introduced the Mac Portable, notebook computers were text-based and ran MS-DOS. Ever since, graphical interfaces have been the norm for laptops.
- More links in our archive.