Last time I outlined the basic Mac
"Populist" user. To recap:
The Mac Populist believes that Macs should appear on every desk in
every home and office. Their interpretation of "The Computer for the
Rest of Us" is that the Mac is a computer meant for the mass market,
and it's destiny is to be the machine that dethrones the "suits" who
champion computers that are hard to use and frustrate users.
While this may sound like a perfectly reasonable interpretation of
"The Computer for the Rest of Us," other interpretations exist.
One such interpretation is that "The Computer for the Rest of Us"
is the computer for the people who "get it." Some Mac users clearly
feel that using a Mac marks them as a different breed. They are not
the type of people who follow the masses or conform to computer
industry norms.
Much of this attitude can attributed to Apple's marketing. A small
market share along with the slogans "The Computer for the Rest of Us"
and "Think Different" have created a brand that has (more or less)
created an aura of exclusivity around Apple machines. The "Think
Different" ad campaign in particular compounds this exclusionist
perception.
While the Think Different ad campaign was undoubtedly formed to
help the buying public realize that Apple was out to smash accepted
computer industry wisdom, their use of high profile figures that are
anything but ordinary people placed the exclusionist subtext.
Of course, there are many Mac users that truly believe that their
choice of computer platform makes a serious statement about who they
are or, in this case, are not. They are not the buttoned-down,
mainstream, tie wearing, sheeplike public. They are individuals in
the computing world. They are the people that feel they march to the
tune of a different drummer.
"The Rest of Us" in this case is the people who are not "them" in
the commercial. However, the exclusivist believes that the "them"
(conformist, boring, stodgy people) are not restricted to the
business world but include all those poor people who don't realize
that there are alternatives and willingly buy Windows.
Of course, the exclusivist enjoys some smug satisfaction about her
or his computer choice. They are wiser, more independent, and less
prone to follow the herd.
While the Populist user wants to see a Mac on every desk, the
exclusivist would prefer that the Mac remain a niche product. If the
Mac becomes ubiquitous, they will just be another face in the crowd,
one of the herd.
Of course, I've been generalizing in these two columns. Every
person is different. For some, the Mac means a lot; to others, it is
nothing more than a tool that gets the job done.
Invariably, I find that most Mac users fall somewhere in between.
They'd like to see a Mac on every desktop but are content to be part
of a minority platform.
Stephen Van
Esch is the founder and president of
the
E-learning Foundry, an online training
resource for Mac users. Steve loves the Mac and is doubly bilingual,
since he's also fluent in Windows and French.
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